Typically, if the duvet cover and shams are used continuously, you’ll get 4-5 years of use before they start to show some wear and about 7-8 years if you rotate them with other duvet sets. Check out our care instructions on how to keep your duvet set lasting fresh and longer.

Pillow Guy is a vertically integrated company, which means we control the process from production all the way until we ship out the product. We have on own warehouse located in near Los Angeles, CA where we ship your bedding from. All orders received before 9am PST will be shipped out same day so depending on where you live it can take anywhere from 2-5 business day to receive your bedding.

Although we really doubt that you'll be unhappy with Pillow Guy products, we understand that bedding does boil down to personal preference so we won't make it uncomfortable at all when it comes to returns. If for any reason at all you'd like to return (you actually don't even need to give us a reason) within 30 days of purchase, all you got to do it complete this or call us at 844... and we'll email you a prepaid return shipping labels and you'll receive a full refund once we receive the product back at our warehouse.

Pillow Guy prides itself in not using harsh chemicals in our products, therefore our duvet sets cannot be wrinkle-free. Like any 100% cotton products, your duvet cover and shams will naturally wrinkle but they'll will wrinkle less and less with every wash and use. Although it really is a huge pain but we recommend hang drying your duvet cover and shams to prevent significant wrinkling. If you prefer to use a dryer, we recommend taking them out of the dryer 5 minutes before the cycle ends and hanging them to dry.