These pillows (down, queen, overstuffed), are not too firm and not too soft. They are perfect! I had tried the down alternative overstuffed (way too hard), and the regular down alternative (on the lighter fill side so much so that they did not last a year). These pillows are exactly the right amount of loft and the right amount of give. I was also concerned that they would be too hot, but they are so light and fluffy that any heat is easily dissipated with a flip and a fluff. They are the height of luxury and well worth the price, especially if you are a hot, heavy headed, pillow wrestler such as myself. I hope they continue exactly as they are for years to come.