How long can I expect my comforter to last?
Due to the fact that a comforter doesn't have to support weight the way pillows and mattresses do, the Pillow Gal Down Alternative Comforter should last you a good 5-7 years if you keep it covered and air it regularly. Check out our care instructions on how to keep your Down Alternative Comforter lasting fresh and longer. You'll know it's time to replace your comforter when it begins to look limp and flat or starts leaking bits of filling. Check out our care instructions on how to keep your comfortor lasting fresh and longer.
How soon will my comforter be shipped once I place an order?
Pillow Guy is a vertically integrated company, which means we control the process from production all the way until we ship out the product. We have on own warehouse located near Los Angeles, CA where we ship your bedding from. All orders received before 9am PST will be shipped out same day so depending on where you live it can take anywhere from 2-5 business day to receive your bedding.
What if I am unhappy with my purchase?
Although we really doubt that you'll be unhappy with Pillow Guy products, we understand that bedding does boil down to personal preference, so we won't make it uncomfortable at all when it comes to returns. If for any reason at all you'd like to return (you actually don't even need to give us a reason) within 30 days of purchase, all you have to do is email firstname.lastname@example.org or call us at 1.844.745.5694 and we'll email you a prepaid return shipping label and you'll receive a full refund once we receive the product back at our warehouse.
Do I need to wash my comforter before first use?
Nah, that's not necessary, you already are working too hard. If you'd like you can simply toss in dryer on high for 10 minutes to smooth out the packaging wrinkles, or iron.