How long can I expect my towels to last?
Typically, if the towels are used continuously, you’ll get 3-4 years of use before they start to show some wear and about 4- 6 years if you rotate them with other towel sets.
How soon will my towels ship once I place an order?
Pillow Guy is a vertically integrated company, which means we control the process from production all the way until we ship out the product. We have on own warehouse located near Los Angeles, CA where we ship your towels from. All orders received before 9am PST will be shipped out same day so depending on where you live it can take anywhere from 2-5 business day to receive your bedding.
What if I am unhappy with my purchase?
Although we really doubt that you'll be unhappy with Pillow Guy products, we understand that bedding does boil down to personal preference, so we won't make it uncomfortable at all when it comes to returns. If for any reason at all you'd like to return (you actually don't even need to give us a reason) within 30 days of purchase, all you have to do is email firstname.lastname@example.org or call us at 1.844.745.5694 and we'll email you a prepaid return shipping label. You will receive a full refund once we receive the product back at our warehouse.